Faqs

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Below you will find the most frequently asked questions about our products and Vagisil Singapore as a brand.

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  • Bladder Leaks Care
  • Cleansing and Freshness
  • Dryness Relief
  • Itch Relief
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  • Yeast Infection Treatment
  • Orders & Account
  • Delivery
  • Refunds & Exchange

Bladder Leaks Care

The pH scale ranges from 0 to 14 based on how acidic or alkaline something is – anything below 7 is acidic, while a number above 7 is alkaline (or basic). A healthy external vaginal area, or vulva, has an acidic pH. The acidic nature is important to your body’s natural defense and maintaining a good environment for a healthy external vaginal area. That’s why it’s so important to use products formulated to complement the natural pH range of your external vaginal area.

Products formulated for your entire body can throw off the external vaginal pH balance and may cause discomfort or even irritation. All Vagisil® products are designed especially for vulvar use – pH balanced, safe and effective for sensitive intimate skin, and tested by gynecologists and dermatologists.

Vagisil® Odor Block® Powder, made with corn starch, absorbs moisture and odor to keep your intimate area fresh and comfortable. It contains Odor Block® Technology for up to 24 hour odor protection. Its smooth, silky feel also helps prevent chafing wherever you need it — between the thighs, under breasts and underarms. It's gentle enough for intimate skin and all-over.

Cleansing and Freshness

The pH scale ranges from 0 to 14 based on how acidic or alkaline something is – anything below 7 is acidic, while a number above 7 is alkaline (or basic). A healthy external vaginal area, or vulva, has an acidic pH. The acidic nature is important to your body’s natural defense and maintaining a good environment for a healthy external vaginal area. That’s why it’s so important to use products formulated to complement the natural pH range of your external vaginal area.

We all have our unique scent. It's natural. But there are factors that can create external odors that you may find unpleasant. The vulva has sweat glands just like the armpit, and sweat bacteria leads to odor. Bodily fluids including menstrual blood, urine, and semen also create external odor. Noticeable odor may be a sign of a pH imbalance. Internal vaginal infections such as BV produce a strong fishy odor which should be discussed with your doctor. If an odor is particularly strong or lasts for several days even with regular hygiene, speak with your doctor about it.

Many gynecologists still do not recommend fragrance-containing products. They may be unaware of our new skin-friendly scents that are formulated with allergen-free scent ingredients and are gentle enough for intimate skin and all over. But we also offer fragrance-free products like our Healthy Detox and Unscented lines. All of our products are gynecologist-tested, so whether you enjoy a scent experience or prefer unscented products, there's a Vagisil® product that's just right for you.

Vagisil® washes are specially formulated for the vulva and are pH balanced to intimate skin. Soaps have a pH much higher than intimate skin, and even typical washes and cleansing bars are typically formulated at a pH higher than the intimate area.

While the vagina (internal) is self-cleaning, the vulva (the external vaginal area) is not. Gentle cleansing of the vulva with a pH-balanced wash like Vagisil® is important for removing common materials like vaginal discharge, urine, and feces that can accumulate and cause odor and irritation. These materials are not readily removed with water alone, and vulvar skin benefits from gentle cleansing with a pH-balanced wash.

If you believe you are pregnant or are breast-feeding we recommend that you consult your doctor before using any medicated product.

Dryness Relief

We all use many products specially formulated for a specific area of the body -toothpaste to clean teeth, shampoo to clean hair. Vagisil® washes are no exception. They are designed especially for vulvar use – pH balanced to vulvar skin, safe and effective for sensitive intimate skin, and tested by gynecologists and dermatologists.

No, Vagisil® Anti-Itch Cremes will not cure yeast infections. They are designed to instantly relieve the external burning and itching that is associated with a yeast infection. For yeast infection treatment, try Vagistat® 1, Vagistat® 3 or Vagistat® 7.

Yes. Vagisil® Odor Block® Powder is made with natural corn starch and is 100% talc free. It's specially formulated for the vulvar area and is gynecologist-tested. With our Odor Block® technology, it's also great for underarms, under breasts, skin folds, between thighs – anywhere want to feel fresh and comfortable.

Vagisil® Odor Block® Powder, made with corn starch, absorbs moisture and odor to keep your intimate area fresh and comfortable. It contains Odor Block® Technology for up to 24 hour odor protection. Its smooth, silky feel also helps prevent chafing wherever you need it — between the thighs, under breasts and underarms. It's gentle enough for intimate skin and all-over.

Vaginal dryness affects women of all ages and has many contributing factors, including stress, hormonal fluctuations and certain medications. Vaginal dryness can be the most bothersome during intimacy if sex becomes painful. Vagisil® ProHydrate® Long-Lasting Moisturizing Lubricant was created to relieve vaginal dryness, so you can enjoy a pain-free, healthy sex life.

Vagisil® ProHydrate® Long-Lasting Moisturizing Lubricant is the only intimate moisturizer with ProHydrate® complex, a special blend of moisturizers including Hyaluronic Acid — one of the body's natural moisturizing factors — so it feels like your own natural moisture.

Vagisil® ProHydrate® Long-Lasting Moisturizing Lubricant is compatible with natural rubber latex, and polyisoprene condoms. Not compatible with condoms made with polyurethane.

Itch Relief

All sorts of things can cause itch. Everyday things like detergents, pads and liners, pubic area hair removal, friction, sweat, tight clothing, and hormonal changes can cause itching. Intense itching is often a symptom of a yeast infection or other common vulvovaginal infections such as Bacterial Vaginosis (BV) or Trichomoniasis. If you think an infection may be causing itching, speak with your healthcare professional for proper treatment of the underlying infection. Vagisil® cremes and wipes can help stop the itching instantly, so you feel relief as you get treatment for the infection.

Vagisil® ProHydrate® Long-Lasting Moisturizing Lubricant is the only intimate moisturizer with ProHydrate® complex, a special blend of moisturizers including Hyaluronic Acid — one of the body's natural moisturizing factors — so it feels like your own natural moisture.

New

Vagisil® Odor Block® Powder, made with corn starch, absorbs moisture and odor to keep your intimate area fresh and comfortable. It contains Odor Block® Technology for up to 24 hour odor protection. Its smooth, silky feel also helps prevent chafing wherever you need it — between the thighs, under breasts and underarms. It's gentle enough for intimate skin and all-over.

Vagisil® ProHydrate® Long-Lasting Moisturizing Lubricant is the only intimate moisturizer with ProHydrate® complex, a special blend of moisturizers including Hyaluronic Acid — one of the body's natural moisturizing factors — so it feels like your own natural moisture.

Vagisil® ProHydrate® Long-Lasting Moisturizing Lubricant is compatible with natural rubber latex, and polyisoprene condoms. Not compatible with condoms made with polyurethane.

Yeast Infection Treatment

None of the Vagisil® cosmetic products have been tested on animals.

We all have our unique scent. It's natural. But there are factors that can create external odors that you may find unpleasant. The vulva has sweat glands just like the armpit, and sweat bacteria leads to odor. Bodily fluids including menstrual blood, urine, and semen also create external odor. Noticeable odor may be a sign of a pH imbalance. Internal vaginal infections such as BV produce a strong fishy odor which should be discussed with your doctor. If an odor is particularly strong or lasts for several days even with regular hygiene, speak with your doctor about it.

Orders & Account

You can create a customer account here. Having a customer account allows you to checkout faster with much convenience. You are able to log in and update your customer profile anytime. Alternatively, you can choose not to create a customer account and just checkout as guest.

You can subscribe to our mailing list here. Upon successful subscription, you will receive an email that contains a one-time discount code. If you have used this code before, you will not be able to apply it again.

All discount codes are not applicable with ongoing promotions, seasonal items and bundles. If you choose to use a discount code, you are choosing to forgo whatever promotions the estore may be running at that time. Only 1 discount code can be used at each time. To apply a discount code, please ensure you check this box in your cart.

Delivery

We only deliver to Singapore. Delivery typically takes not more than 7 working days. This is however subjected to unforeseen circumstances that may occur at the delivery companies/couriers like loss or damage of parcel and delivery congestion.

Customers are also advised to provide accurate contact details and addresses when placing order. Delivery may be delayed if inaccuracies are found and we will not be liable for such delays. If you need help with your order, feel free to contact us.

Free local delivery is entitled with a minimum spend of $30 nett. Otherwise, delivery fee is charged at $7. Expedited delivery and/or fixed delivery timeslot are chargeable at a fee.

Refunds & Exchange

Yes we allow exchanges.

We do not allow cancellation or refund if the reason is a change of mind from customer or a failed delivery after multiple attempts proven by delivery company. For other reasons, we will review on a case-by-case basis.

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